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HCTRA Customer Service

Job Requirements High school graduate or GED equivalent from an accredited institution. Previous experience of at least six (6) months combined customer service and data entry/computer experience, good customer service skills, good verbal communication skills and a good attitude. Typing speed/data entry speed at least 25 correct words per minute The Harris County Toll Road Authority (HCTRA) operates toll roads within the Greater Houston Metropolitan region through the use of EZ TAG

For questions regarding METRO HOT Lane toll charges, contact HCTRA Customer Service at 281-875-3279. For roadway inquiries including maps and hours of operation, you may also visit https://www.ridemetro.org/Pages/HOVandHOTLanes.aspx.. View all Frequently Asked Question The Harris County Toll Road Authority (HCTRA) is continuing to adjust daily operations to protect the safety of customers and employees, and help reduce the spread of COVID-19 (Coronavirus). During this time, HCTRA's Customer Service call center hours are Monday through Friday, 9:00 a.m. to 4:00 p.m. Drivers can call us at (281) 875-3279 or.

  1. ders and schedule automatic payments from a single app
  2. For questions regarding METRO HOT Lane toll charges, contact HCTRA Customer Service at 281-875-3279. For roadway inquiries including maps and hours of operation, you may also visit https://www.ridemetro.org/Pages/HOVandHOTLanes.aspx.. Can I use my toll tag to access the METRO HOT lanes? Last Modified May 6, 202
  3. Harris County Toll Road Authority Customer Service Representative Reviews. Updated Jul 7, 2021. 3.1. ★★★★★. 31 %. Recommend to a Friend. 41 %. Approve of CEO. Art Storey

Harris County Toll Road Authority - HCTR

Published on: December 28, 2020 The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Friday, January 1, in recognition of New Year's Day. Business operations will resume Monday, January 4 Reviews from HCTRA employees about working as a Customer Service Representative at HCTRA. Learn about HCTRA culture, salaries, benefits, work-life balance, management, job security, and more 83 reviews of Harris County Toll Road Authority I hate the idea of paying for driving, but I love the toll roads in Houston, especially as compared to the regular ol' roads, what with all of their traffic lights, children crossing, and other nuisances. And when in the course of motorist events it becomes necessary to perform a task that is not available through the online EasyTag store, I. Deliver dependable roadways and service, consistent quality - on the road and off - including customer service, billing, and responsiveness. Resiliency and Sustainability Ensuring that new construction and maintenance of existing assets integrate best practices in resilience and sustainability standards, with the purpose of improving the. 20 reviews of Harris County Toll Road Authority What a frustrating dilemma... The Westpark Tollroad doesn't have a toll booth and is purely electronic so for someone who hasn't gotten an EZ card yet, you're going to get fined. My GPS gave me a route that said to go on the tolls and I just figured I could pay at a booth or they could bill me later (the way Dallas' North Tollway does), but.

Once HCTRA's Customer Service Department receives your affidavit, the violation invoice will be closed and our records will be amended 50 reviews from Harris County Toll Road Authority employees about working as a Customer Service Representative at Harris County Toll Road Authority. Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more

A typical day at work is very dynamic; the directives given are subject to change at any moment, therefore, an open mind is required to succeed. I enjoyed assisting HCTRA's customer base via phone; however, I disliked the inconsistent information given by management regarding company policies and procedures. Pros Customer Service Representative (Former Employee) - Houston, TX - September 26, 2017. Harris County Toll Road Authority was a great and fun place to work. They celebrated everyone's birthday with food and cake. They throw baby showers for expecting employees. Pros Harris County Toll Road Authority. Customer Service Hours. Mon - Friday 8:30 AM - 4:30 PM. 281-875-EASY (3279) You may visit their website or send an email request by clicking HCTRA Email Support It is in the customer's best interest to call and notify their toll company (HCTRA 281-875-EASY) if they will be using their tag in a rental car along with the vehicle details. If a customer feels that they have been double billed, they can contact PlatePass® customer service at 1-877-411-4300 No small change: HCTRA removing last handful of toll booths in favor of cashless roads. A contractor walks along part of a toll plaza on the Hardy Toll Road on July 15, 2016 in Houston as crews.

TxTag Customer Service Centers. 1-888-468-9824 (toll-free) 12719 Burnet Road. Austin, TX 78727. 1-888-468-9824 (toll-free) 2420 Ridgepoint Drive. Austin, TX 78754. International Customers: 001-214-210-0493 Resource Staffing goes above and beyond to provide excellent customer service. They are professional, attentive and trustworthy. I consider the best quality of Resource Staffing to be their employees. We receive dependable and personal service and I have enjoyed working with them for 15 years 132 reviews from Harris County Toll Road Authority employees about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more Well, when I called back in to make the payment I was met with a horrible customer service rep that treated me so bad I had to just ask for the supervisor. On the phone with the supervisor I spoke to him and told him what was going on and how the HCTRA invoices for the tolls were not even going to my current address

Find out what works well at Harris County Toll Road Authority from the people who know best. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Compare pay for popular roles and read about the team's work-life balance. Uncover why Harris County Toll Road Authority is the best company for you ‎Managing your EZ TAG account just got easier. For EZ TAG account holders, download the app and log into your account using the same username and password established on your HCTRA.org log in. If you don't have an EZ TAG you can open an account with the mobile app using a credit card or bank acco News Harris County Toll Road Authority Opens New EZ Tag Store To Serve North Houston. It is located at the intersection of I-45 and Spring Cypress Road and it has more customer service. 2 reviews of Harris County Toll Road Authority Zero star rating is too good for this business. NO customer service skills. Rude people that do not listen & continue to over talk you while your asking/explaining the situation. I have an active current account yet somehow I am being charged a toll violation while my account is active. And I am unable to pay for it from my existing ez tag account HCTRA — Harris County Toll Road Authority. Hctra.org DA: 9 PA: 15 MOZ Rank: 24. The Harris County Toll Road Authority (HCTRA) continues to adjust daily operations to protect the safety of customers and employees, and help reduce the spread of COVID-19; The Customer Service Call Center hours are currently limited in order to promote social distancing and keep our employees safe

Harris County Toll Road Authority (HCTRA) Pay Your Bill

Harris County Toll Road Authority Customer Service

  1. Learn about Harris County Toll Road Authority , including insurance benefits, retirement benefits, and vacation policy. Benefits information above is provided anonymously by current and former Harris County Toll Road Authority employees, and may include a summary provided by the employer
  2. Seeking 20 Inbound Call Center Representatives for the Harris County Toll Road Authority. HCTRA improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems, while upholding a commitment to leadership, public service, and quality of life
  3. Harris County Toll Road Authority 7701 Wilshire Place Dr. Houston, Texas 77040 RE: Harris County Toll Road Authority Toll Road Violation Controls for the six month no monitoring of fee adjustments for Customer Service Representatives (CSRs) making adjustments under the $1,500 threshold. System controls should be implemented to ensure th
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Harris County Toll Road Authority on Wednesday unveiled a revised website, making the toll system's online presence smartphone and tablet friendly, and increasing the ability of people to manage. 7, Report #1348484. Jan 08 2017. 08:20 PM. Harris County Toll Road Authority (HCTRA) and Linebarger Goggan Blair & Sampson Trying to charge me outrageous fees for a mistake they made! Houston Texas. Toll-Booth Cashiers: Harris County Toll Road Authority (HCTRA) Houston, Texas. Author: Houston, Texas. 8, Report #1338902 I received two invoices, one from harris County Toll Road Authority and one from Fort Bend County TRA. They both use the same cutomer service so both invoices were addressed when I called to clear up my issues with these invoices. One invoice had 3 toll charges of $0.65 each with an additional fee of $5 EACH

Working as a Customer Service Representative at HCTRA

It is an improved customer service by lowering the fees, state toll operations director Rick Nelson told the Texas Transportation Commission in January. HCTRA, which also offers no pay. HCTRA's Assistant Director of Customer Service has personally reached out to Ms. Smith today, and will make the necessary corrections to remove the current toll violation invoices from Ms. Smith. Hanson said HCTRA's customer service was working on a response to Renfro. We'll keep Houston Advocate readers posted. In the meantime, click here for HCTRA's answers to some frequently asked.

Harris County Toll Road Authority Opens New EZ Tag Store

HARRIS COUNTY TOLL ROAD AUTHORITY - 83 Reviews

Answer: The Harris County Toll Road Authority has updated the EZ TAG Account holder agreement to provide a better customer service experience. Customers can now The average Harris County Toll Road Authority hourly pay ranges from approximately $19 per hour for a Customer Service Representative to $19 per hour for a Customer Service Representative. Harris County Toll Road Authority employees rate the overall compensation and benefits package 2.9/5 stars HCTRA Sep 12, 2020 - Customer Service Representative Glassdoor has 49 Harris County Toll Road Authority reviews submitted anonymously by Harris County Toll Road Authority employees. Read employee reviews and ratings on Glassdoor to decide if Harris County Toll Road Authority is right for you Managing over $2 billion in annual toll revenues. Building upon 25 years of account management experience, TransCore has installed more than 35 back office solutions and currently operates eight customer service centers. Our operations teams are responsible for managing 3.7 million active accounts, which represents over $2 billion in toll. • Call for HCTRA's roadside assistance service Log-in to HCTRA.org if you need to: • View Monthly Statements Call 281-875-EASY to speak with customer service. Read more. Collapse. Reviews Harris County Toll Road Authority

I called Customer Service and asked what it was about, and I was told I'd never activated the tag with the temporary license plate. As I was explaining that I had activated it (which I and my roommate specifically remember because it was so frustrating and I'd asked him to help to see if he could do it), the woman kept talking over me and. The Harris County Toll Road Authority also known as HCTRA, maintains and operates a 103-mile (165.8 km) toll road system in the Houston/Harris County area. They were established in 1983 and are headquartered in Houston, Texas. Discover more about Harris County Toll Road Authority

HARRIS COUNTY TOLL ROAD AUTHORITY - 20 Reviews - Public

Working as a Customer Service Representative at Harris

A free inside look at Harris County Toll Road Authority hourly pay trends based on 36 hourly pay wages for 15 jobs at Harris County Toll Road Authority. Hourly Pay posted anonymously by Harris County Toll Road Authority employees At the Harris County Toll Road Authority (HCTRA), we work hard to make it easier for you to get around the Greater Houston Metropolitan area. Our commitment to excellence in the operation of toll roads drives us to also excel in industry leadership and public service The Harris County Toll Road Authority also known as HCTRA, maintains and operates a 103-mile (165.8 km) toll road system in the Houston/Harris County area. They were established in 1983 and are headquartered in Houston, Texas

Portions of the Grand Parkway are toll facilities.To drive on these portions of the road, you must have a prepaid toll account and one of these electronic toll tags The customer service rep informed me that there was a 'glitch in the system' a few months ago where TxTag transactions would randomly fail to process against EzTag accounts, Reddit user yanman. Veteran Discount Program. Since 2012, the Texas Department of Transportation (TxDOT) has waived tolls for eligible veterans to support those who have served and sacrificed for our country. The program serves veterans in vehicles registered with the state of Texas and displaying a qualified specialty license plate

Working at HCTRA: Employee Reviews Indeed

1 of 4. Scanners are used for toll entry at an entrance for the Westpark Tollway, seen on June 16, 2016, in Houston. Mark Mulligan, Staff / Houston Chronicle Show More Show Less 2 of 4. Roberto. One of the project's unique features is the material being used to construct the interchange, John Tyler with the Harris County Toll Road Authority told members of the Cy-Fair Houston Chamber. EZTAG Xpress(包名:org.hctra.EZTAGExpress)開發者是Harris County Toll Road Authority,EZTAG Xpress的最新版本2.13.0145731更新時間為2021年05月27日。EZ TAG Express的分類是旅遊與地方資訊。您可以查看EZ TAG Express的開發者下的所有應用並找到EZ TAG Express在安卓上的170個相似應用 See How It Works Try it Free for 14 Days. FlexBooker's online appointment scheduling tool makes booking appointments and employee calendar syncing easier than ever before. Our real-time system books, confirms, and follows up with customers automatically - saving you time and money In order to avoid penalties, you should make a payment on the bill received and contact your toll tag's customer service center to correct the cause of the problem. Texas Tollways (TxTag) 1-888-468-9824. North Texas Tollway Authority (TollTag) 1-877-991-0033. Harris County Toll Road Authority (EZ TAG) 1-281-875-EASY (3279

Get directions, reviews and information for Harris County Toll Road Authority in Houston, TX. Harris County Toll Road Authority 14730 E Hardy Rd Houston TX 77039. Reviews (281) 442-9702. Menu & Reservations Make Reservations . Order Online Tickets Tickets See Availability. In some cases, the ATSER service may be hosted by a customer, on the customer's site. In such cases when our service is being run on the customer's network, users should visit the ATSER site in order to review the privacy policy. We encourage you to be aware when you are leaving this Web site and read the privacy statements of each and every. The Harris County Toll Road Authority operates the section in Harris County from Beltway 8 to US-90A. The Fort Bend Parkway is a four-lane facility, two lanes in each direction, with major interchanges at Highway 6, Lake Olympia Parkway, FM-2234 / McHard Road, Beltway 8 and US-90A

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Working at Harris County Toll Road Authority: 50 Reviews

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LAKES OF PARKWAY HOMEOWNERS ASSOCIATION, INC. 13935 Barnhart Blvd. Houston, Texas 77077 Phone: 281-920-3044 . Resident Portal Customer Service: 855-947-263 Our customer service team is complying with efforts to help slow the spread of COVID-19. While our Walk-In Center remains closed, our call center, website and app are available to manage an account, open a new account, pay a toll, resolve a violation and much more.. This is the statewide agency under which all other agencies or toll authorities operate or with which they must cooperate. Main Phone. 512-463-8588. Website Home. www.txdot.gov. Main Office. 125 East 11th Street. Austin, Texas 78701. In some cases, the main transportation department of a state will also directly manage toll roads, rather than. Most government agencies and civil engineers are losing time and money because they are inefficient at bid management. At CIVCAST, our goal is to make bid management fast and easy, and to expose bids to thousands of contractors, so that government agencies and civil engineers can free up staff and receive competitive, quality bids Posted: 06/16/2021 Industry: Customer Care Job Number: 153884.10 Pay Rate: $14.75. Seeking 20 Inbound Call Center Representatives for the Harris County Toll Road Authority. HCTRA improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems, while upholding a . More Information »

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Say goodbye to toll booths, as HCTRA opts for cashless

Description. The Harris County Toll Road Authority also known as HCTRA, maintains and operates a 103-mile (165.8 km) toll road system in the Houston/Harris County area. They were established in 1983 and are headquartered in Houston, Texas. Discover more about Harris County Toll Road Authority EZ TAG Express takes the hassle out of paying on Houston-area toll roads. Save time and skip the cash line! Simply download, set up your account with your vehicle and payment information, and get. NTTA Ombudsman. Customer Bill of Rights. Roadside Safety Services. TEXpress Lanes. New To DFW. TCU TollTag. Customer Appointments. Customer Appointments Ft Worth. Customer Appointments Plano Harris County Toll Road Authority Opens New EZ Tag Store To Serve North Houston 2016 · It is located at the intersection of I-45 and Spring Cypress Road and it has more customer service.

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The top toll-taker in Houston is headed out at the end of the month. Gary Trietsch, executive director of the Harris County Toll Road Authority, announced Friday that he is retiring, effective Jan. The head of the Harris County Toll Road Authority will be stepping down as well as managing nearly 1.5 million customer accounts. their gratitude for Trietsch's years of service

New To. DFW. As one of the top tourist destinations in Texas and the epicenter of booming growth, the North Texas area welcomes thousands of visitors and new residents every year. NTTA toll roads have played a significant role in region's economic development, and here's how you can make the TollTag work for you Nastaucia Stuckey Customer Service Representative at Harris County Toll Road Authority Mount Vernon, Illinois 40 connection

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Customer Service Representative at Harris County Toll Road Authority Houston, Texas 91 connections. Join to Connect Focused customer service professional skilled in lead, generations, customer. The Board Members and staff of the Central Texas Regional Mobility Authority honor and appreciate the service of the men and women of our military forces, past and present. The Qualified Veteran Discount Program allows qualified veterans to drive toll-free on 183A Toll, 290 Toll, the 71 Toll Lane, 45SW Toll, and 183 Toll Clearly marked in each METRO HOT (Express) Lane are verification lanes where drivers must declare whether or not they have passengers. At these verification points, the HOV lane will briefly split to two lanes - all METRO HOT (Express) Lanes users must declare single-occupant status by moving to the lane marked TOLL ONLY. The toll pass issued by the state of Texas is TxTag. Drivers using the TxTag can drive in TxTag toll lanes and use all-electronic toll roads. Additionally, drivers with a toll pass compatible with the TxTag can use their pass on toll roads in the state of Texas.. For help installing a toll pass, see our Install Toll Pass section for complete mounting instructions Harris County Toll Road Authority. Aug 2015 - Present5 years 11 months. Houston, Texas Area. I perform Traffic & Toll System Analysis using statistics, mathematics, data science, & visual data.